Effective Date: April 28, 2026
Titan XP (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, submit a form, or communicate with us.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, request a quote, subscribe to emails, or submit a form, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Company name
- Order details
- Payment-related information
- Any information you voluntarily submit through forms or messages
Payment Information
Payments may be processed by third-party payment providers. We do not store full credit card numbers on our website. Payment information is handled according to the privacy and security practices of the payment processor.
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Time and date of visit
- Cookies and similar tracking data
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Send order confirmations and updates
- Provide quotes or product information
- Improve our website, products, and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails, if you have opted in
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, and support website functionality.
You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Marketing or analytics tools
- Customer service tools
- Legal or regulatory authorities when required by law
These third parties are only permitted to use your information as necessary to provide services to us.
5. Google Workspace and Email Communications
If you contact us by email, your communication may be processed through Google Workspace or other email service providers. Email communications may be stored for customer service, business records, legal compliance, and security purposes.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, business records, tax records, legal compliance, and dispute resolution.
8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request information about how your data is used
To make a request, please contact us at:
Email: sales@titan-xp.com
9. California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information we collect, use, disclose, and retain.
We do not sell personal information. If our practices change, we will update this Privacy Policy accordingly.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
12. Product and Regulatory Information
Some products may be subject to specific legal, regulatory, shipping, or purchasing restrictions. We may collect and use information as necessary to verify orders, comply with applicable laws, prevent misuse, and protect our business and customers.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Titan XP
Email: sales@titan-xp.com
Website: https://titan-xp.com